How do I make updates to my subscription?

Log in to the customer portal to to skip orders, change your order frequency, switch broths, or temporarily pause your subscription.

How do I use bone broth?

Our broth is wonderful when sipped straight from a favorite mug and it’s also great for cooking soups, risottos, stews, and more. Check out our blog for recipe inspiration!

Do you ship nationwide?

We ship to all the lower 48 states.

How soon do you ship it?

To ensure safe product arrival, we ship on Mondays through Thursdays for delivery within three days. Orders received after 5pm on Wednesday will ship the following Monday.  You can select your desired arrival date at checkout. For any additional questions on our shipping schedule, please reach out to [email protected].

Does the vegan broth have collagen?

There are some studies that show shiitake (and types of kelp) can promote collagen but the Vegan Seaweed & Mushroom Broth does not contain gelatin. However, it is still very nourishing, hydrating, and delicious!

Where can I find a list of ingredients and nutritional information?

Nutrition info for each broth is available on its product info page.

Is your broth tested for lead?

Our bone broths are regularly tested for lead and reports have shown that levels are under a detectable amount.

How much sodium is in your broth?

Our sodium levels vary slightly, 350 milligrams per 8oz serving. We season to taste and only use mineral-rich sea salt.

Is the broth poured into the container hot or cold?

Our BPA-free containers are filled with broth that has been chilled below 40 degrees Fahrenheit.

Does the broth arrive frozen?

The broth is shipped frozen. Depending on where you’re located and the shipment method, the broth will arrive cold to partially frozen.

How do I thaw it?

The easiest way to thaw frozen broth is to simply put it in the refrigerator and let it slowly defrost overnight. For faster results, run the container under cold water to loosen, then empty into a pot and cover. Bring entire contents to a simmer. You can always store any leftover broth in the fridge. Just let it cool before reusing the container.

How long will the broth keep in the fridge?

Our broth has a shelf life of 7-10 days in refrigeration and can be refrozen as needed for up to one year.

Can I refreeze it later?

Absolutely. We suggest thawing it all and then re-freezing in ice cube trays so you can use it more easily for cooking or sipping as needed.

How do I reheat it?

From the fridge, our broth can go straight into the pot. Once it’s cooled, you’ll notice that the broth will take on a jelly-like appearance and texture. This is perfectly natural. That’s just the gelatin doing it’s thing. The broth quickly returns to liquid upon reheating.

How do you keep it cool during shipping?

Each shipment is kept cold with dry ice and eco-friendly insulation made from US grown, non-GMO cornstarch, an annually renewable resource.  The insulation is compostable, dissolvable in water, and also burns cleanly.

Why do you ship it frozen?

We use no artificial preservatives, that’s why we ship frozen. Depending on where you’re located and the shipment method, the broth will arrive cold to partially frozen.

When will Brodo open in my neighborhood?

Want Brodo to open in your town? Let us know at [email protected]!

Does your broth contain apple cider vinegar?

No. Other broth makers may use apple cider vinegar as a shortcut to extract nutrients from the bones. Our chef and founder Marco Canora thinks this unnecessary. Using the right kinds of bones and cooking for the right amount of time is a more effective way to make a truly nutrient-dense broth.

Why is it called Brodo?

Simple: Brodo is the italian word for “broth.” Historically, Italians have made broth a bit differently from their French counterparts, simmering both meat and bone, not just bones. Our chef and founder, Marco Canora, prefers the Italian method. We specifically use drumsticks, oxtails and other meaty cuts to make our broth more delicious and more nutrient dense.

What’s your return policy?

Your enjoyment of Brodo is hugely important to us. If you’re not satisfied for any reason, please contact us directly and we’ll do our best to make it right.

Is your bone broth organic?

Our chicken & turkey are certified organic, raised on pasture, and fed a vegetarian diet free of GMOs, antibiotics, chemical fertilizers, and pesticides. Our beef is 100% grass-fed and finished, raised on pasture, and free of antibiotics and hormones. All are sourced from free-range providers.

Where do your bones come from?

We get all of our bones from cooperatives and family farms.

Do you offer wholesale pricing?

For more information about our wholesale program please reach out to us at [email protected]

How is your broth different?

In a word: taste. Our founder, Marco Canora, is a world-class chef who insists on doing things the right way. We use only top-quality ingredients – bones from pasture-raised, grass-fed animals, whole fresh-cut organic vegetables, and spices. We then slow-simmer these ingredients with an almost equal amount of water (1:1 ratio) for up to 24 hours, depending on the broth (chicken takes less time). Other broth makers may cook for less time; some brew for even longer. We feel our process is the right amount of time to ensure maximum nutrient density – and maximum flavor – in every cup.

How do I cancel my subscription?

Email us at [email protected] or access the customer portal at You can cancel a subscription at any time, however, if your shipment is already being processed, you will still receive and be billed for this shipment. All the following shipments will be canceled.

Subscribers unlock discounted pricing with any recurring 2 or 4-week order. If you cancel before the second shipment, the difference in your discounted subscription price and the one-time order price will be charged to your card on file.

Didn’t find what you are looking for?

If you couldn’t find the answer to your questions then please email us at [email protected].